shipment

Shipping

Deliveries made by RAYL-Group GmbH are made at the risk of RAYL-Group GmbH. The transport costs are at the expense of the customer. Deliveries that are not made by RAYL-Group GmbH or that are intended for export are made at the risk and expense of the customer.
RAYL-Group GmbH delivers your packages by post and Hermes Versand. National and International

Swiss Post Shipping
Parcel with the Swiss Post (only within Switzerland and Lichtenstein) the parcel prices are as follows: Up to 2 kg. CHF 7.00, up to 5 kg. CHF 9.00, up to 10 kg. CHF 10.00, up to 20 kg. CHF 15.00

GLS shipping within Germany
Parcels with GLS shipping within Germany are calculated as follows: Parcel XS / S (CHF 9.90), Parcel M (CHF 13.90), Parcel L (CHF17.90), package XL (CHF 37.90), package XXL (CHF 42.90).
All other EU countries will be charged a fixed fee of CHF 13.90.

Delivery guarantee
Delivery dates are given to the best of our judgement. Any missed deadlines do not entitle the customer to withdraw from the contract or to assert compensation or other claims. However, if the delivery date extends by more than twice the specified delivery time, but at least by more than 21 days, the buyer is free to withdraw from the order and waive any further claims.

Notifications of defects / complaints / liability
Defects must be reported to RAYL-Group GmbH in writing immediately upon delivery. If defects are reported in good time, the RAYL-Group GmbH guarantees the appropriate replacement. All further or other claims on the part of the customer than those provided for in these conditions, regardless of the legal reason, are hereby expressly excluded. Liability claims, particularly consequential damages, are expressly excluded. In any case, liability is limited to a maximum of the respective purchase price. Further claims are hereby expressly excluded. RAYL-Group GmbH assumes no liability for damage caused by third parties.

Terms of payment
We accept PayPal, credit cards and purchase on account with Paycard